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Welcome to use our independent website service! Before using this independent website (hereinafter referred to as "this website"), please carefully read and fully understand all the contents of these terms of service (hereinafter referred to as "these terms"). These terms are a legally binding agreement between you and us, and any action you take on this website indicates that you have agreed to be bound by these terms. If you do not agree with any content of these terms, please immediately stop using the services of this website.
1、 Definition
This website refers to www.nbdslim.com and its related mobile applications, mini programs, and other platforms operated by Newbeloved, which provide you with services such as displaying, selling, and trading goods or services.
User: refers to individuals or organizations who access, browse, and use the services of this website, including but not limited to registered and unregistered users. Registered user refers to the user who completes the registration process on this website and obtains an account on this website; Unregistered users refer to users who have not registered on this website but have accessed and used some of its services through other means.
Goods or services: Refers to various physical goods, virtual goods, digital content, and related services provided by this website to users, subject to the display and actual provision of this website.
2、 Service Content
Product and Service Display: We display detailed information about various products or services on this website, including but not limited to product images, descriptions, specifications, prices, usage instructions, etc., for your understanding and selection. We strive to ensure the accuracy and completeness of the displayed information, but due to possible delays in updating product information, system failures, and other reasons, if there are differences between the actual product or service and the displayed information, the actual situation shall prevail. We will promptly notify you and assist in resolving any issues arising from this.
Transaction service: We provide you with online transaction services. You can choose your favorite products or services on this website, add them to your shopping cart, and complete the transaction process such as placing an order and making payment. We will arrange product delivery or service provision based on your order information, and provide necessary assistance and support during the transaction process, such as order inquiry, logistics tracking, after-sales service, etc.
Other services: In addition to the main services mentioned above, we may also provide you with other auxiliary services such as account management, personalized recommendations, customer consultation, community interaction, etc., to enhance your user experience on this website. The specific content and functions of these services may be adjusted and optimized according to our business development and actual situation.
3、 User registration and account management
Registration requirements: If you wish to become a registered user of this website, you must be at least 18 years old (or the legal age of majority in your country or region), have full civil capacity, and be able to independently assume legal responsibilities. During the registration process, you are required to provide true, accurate, and complete personal information, including but not limited to name, email address, contact phone number, shipping address, etc., so that we can provide you with services and communicate effectively with you. If the information you provide is false, misleading or incomplete, it may cause you to be unable to use the services of this website normally or be restricted during the use process. We have the right to take corresponding measures based on the actual situation, such as suspending or terminating your account use.
Account security: After successful registration, you will receive a unique local account and password. You are fully responsible for the security of this account and password, and shall not disclose it to any third party. We suggest that you set a strong password and change it regularly to prevent your account from being hacked by others. If you discover any abnormalities or theft of your account, please notify us immediately through the contact information provided on this website, and we will assist you in taking measures to protect the security of your account. But before you notify us, any account security issues caused by your own reasons and all consequences arising therefrom shall be borne by you.
Account usage restrictions: When using your account on this website, you should comply with these terms and other relevant rules and regulations published on this website, and may not use your account to engage in any illegal, irregular or infringing activities on the legitimate rights and interests of others. For example, you are not allowed to use your account for fraudulent, false trading, malicious brushing, or posting illegal or harmful information. If we find that you have violated the regulations, we have the right to take corresponding punishment measures, including but not limited to warnings, restricting account functions, suspending or terminating account use, and have the right to hold you legally responsible.
4、 Purchase of goods and services
Ordering and Payment: Before you confirm the purchase of goods or services, please carefully check the information, quantity, price, shipping address, and other order details of the goods or services. After confirming that there are no errors, you can follow the process prompted on this website to complete the ordering operation. We accept multiple payment methods, and the specific payment methods provided by our website shall prevail. After you select the payment method and complete the payment, we will receive your order information. If there are any problems or payment failures during the payment process, please follow the system prompts to perform the corresponding operations, or contact our customer service personnel for assistance.
Order confirmation and modification: We will confirm your order as soon as we receive it. If the order information is correct, we will arrange the delivery of goods or provide services according to the order agreement; If there are any issues with the order information, such as product out of stock, price errors, unclear shipping address, etc., we will contact you through the contact information you provided to discuss solutions, which may include but are not limited to modifying order information, canceling orders, waiting for product restocking, etc. Before confirming the order, you can modify it based on the functions provided by this website; After confirming the order, if you need to modify the order information, you need to contact our customer service personnel as soon as possible. We will do our best to assist you according to the actual situation, but we cannot guarantee that the modification will be successful.
Product delivery and service provision: For physical goods, we will arrange delivery based on the logistics method and shipping address you choose. The delivery time of goods may be affected by various factors, such as the service efficiency of logistics carriers, destination distance, customs clearance, etc. We cannot guarantee the specific delivery time of goods, but we will try our best to track logistics information and provide timely feedback to you. For virtual goods or services, we will provide you with corresponding services as soon as possible after order confirmation, in accordance with the regulations and procedures of the relevant goods or services, such as sending electronic codes, opening service permissions, etc. If you encounter any problems during product delivery or service provision, please feel free to contact our customer service personnel at any time, and we will assist you in resolving them.
5、 Returns, exchanges, and refunds
Return Policy: If you are not satisfied with the purchased product, you have the right to apply for a return, provided that it complies with our return policy. In general, the product needs to be returned within 7 days from the date of receipt, and the product must be brand new, unused, undamaged, with all accessories, labels, and packaging intact and undamaged, without affecting secondary sales. For returns caused by quality issues, we will bear the round-trip shipping cost; For returns with non quality issues, you will be responsible for the shipping cost of returning the goods. For specific return procedures and requirements, please refer to the "Return Policy" published on this website, or contact our customer service personnel for consultation.
Exchange policy: If you need to exchange the product, such as changing the size, color, etc., you can apply for an exchange within 7 days from the date of receiving the product, provided that there is stock available. The exchanged goods must meet the same conditions as the returned goods, which are to keep them brand new, unused, undamaged, and all accessories, labels, and packaging intact and undamaged. We will arrange for a replacement of the product for you and bear the one-way shipping cost incurred due to the replacement (if there are quality issues with the product); If the exchange is not due to quality issues, you will be responsible for the round-trip shipping cost. For specific exchange procedures and requirements, please refer to the "Exchange Policy" published on this website, or contact our customer service personnel for consultation.
Refund Policy: After you successfully apply for a return or exchange, we will process a refund for you using your original payment method within 10 working days after receiving the returned item and confirming its accuracy. The refund arrival time may vary depending on the processing speed of the payment institution. Generally, credit card refunds may take 3-15 working days to arrive, while third-party payment platform refunds may take 1-7 working days to arrive. Please be patient and wait. If you encounter any problems during the refund process, please feel free to contact our customer service personnel at any time, and we will assist you in checking and handling. For virtual goods or services that have been provided and used by you, refunds are generally not supported. However, if there are quality issues or our reasons that prevent the service from being provided normally, we will process a refund or provide corresponding solutions for you based on the actual situation.
6、 Intellectual Property and Content Usage
Intellectual Property of this website: All content on this website, including but not limited to website design, page layout, text, images, graphics, audio, video, software, programs, trademarks, logos, etc., is protected by laws and regulations and belongs to us or relevant rights holders. Without our or the relevant rights holder's written permission, you are not allowed to copy, disseminate, modify, display, sell, rent, sublicense or use the content of this website in any other way.
User Content Authorization: When you post comments, reviews, upload images, or other content on this site, you grant us a global, royalty free, non exclusive, sublicensable license to use, copy, modify, translate, distribute, display, perform, store, and disseminate your content for the purpose of operating, promoting, and improving services on this site. You guarantee that you have legal ownership or authorization of the content you publish, and that the content does not infringe upon any third-party intellectual property or other legitimate rights and interests. If the content you post causes us to face any legal disputes or losses, you shall bear full liability for compensation.
7、 Privacy Protection
We attach great importance to your privacy protection and will collect, use, store, and protect your personal information in accordance with the Privacy Policy published on this website. When you use our services, we may collect your name, contact information, purchase history, browsing history, and other information, which is only used to provide you with better services, improve the quality of our products and services, conduct market analysis and research, and comply with legal and regulatory requirements. We will take reasonable technical and management measures to ensure the security of your personal information and prevent unauthorized access, use, leakage, tampering, or damage to the information. If you have any questions or suggestions about our privacy protection measures, please feel free to contact our customer service staff at any time.
8、 Limitation of Liability and Disclaimer
Limitation of Liability: To the maximum extent permitted by applicable law, we shall not be liable for any direct, indirect, incidental, special, punitive or consequential damages (including but not limited to loss of profits, loss of data, interruption of business, procurement costs of substitute goods or services, etc.) resulting from the use or inability to use the services of this website, even if we have been informed of the possibility of such damages. Our total liability for the services provided on this website (if any), whether based on contract, tort (including negligence), strict liability, or other legal theories, shall not exceed the total amount of fees (if any) paid by you to us for the use of the services on this website prior to filing a claim.
Disclaimer: The services on this website are provided on an "as is" and "as available" basis. We do not guarantee that the services on this website will be uninterrupted, error free, or defect free, nor do we guarantee the accuracy, completeness, reliability, or timeliness of the services on this website. Due to the complexity and uncertainty of the Internet environment, network failures, hacker attacks, virus infections, system crashes and other situations may occur, which may lead to service interruption, data loss or errors of our website. We are not responsible for this, but we will try our best to take measures to restore services and reduce losses. At the same time, this website may link to other third-party websites or services whose content, privacy policies, and business practices are not under our control. When you access and use these third-party websites or services, you should bear the risks on your own, and we are not responsible for them.
9、 Service changes, suspensions, and terminations
Service changes: We have the right to make changes to the content, functions, rules, etc. of our website's services based on business development needs, changes in laws and regulations, or other reasons. We will notify you of service changes through announcements posted on our website, emails, internal messages, or other appropriate means. If the revised terms of service have a significant impact on your rights, you have the right to choose whether to continue using the services of this website; If you continue to use the services on this website after the service change notice is published, it will be deemed that you have accepted the changed service terms.
Service Suspension: In certain circumstances, such as system maintenance, upgrades, troubleshooting, legal and regulatory requirements, or other force majeure factors, we may need to suspend some or all of our services on this website. We will notify you as much as possible in advance before suspending the service, and try our best to shorten the suspension time during the service suspension period to restore the service as soon as possible. We are not responsible for any inconvenience or loss caused to you due to service suspension, but we will do our best to assist you in resolving any issues arising from it.
Service termination: If you violate these terms or other relevant rules and regulations published on this website, or if we decide to terminate the services on this website due to business adjustments, strategic changes, or other reasons, we have the right to terminate the services provided to you at any time and delete your account and related information on this website. After the termination of the service, you will no longer be able to continue using any services on this website. We are not responsible for any losses caused to you by the termination of the service, but we will handle your personal information and unfinished transactions in accordance with legal requirements.
10、 Dispute Resolution
Negotiation resolution: If there is a dispute between you and us during the performance of these terms, both parties should first resolve it through friendly negotiation. You can contact us through the customer service channels provided on this website to explain the dispute situation and raise your demands. After receiving your feedback, we will communicate with you as soon as possible and seek a solution.
Legal Application and Jurisdiction: The signing, performance, interpretation, and dispute resolution of this clause shall be governed by the laws of [specific jurisdiction]. If the dispute cannot be resolved through negotiation, either party has the right to file a lawsuit with the competent people's court.
11、 Other terms
Clause modification: We have the right to modify this clause based on business development, changes in laws and regulations, or other reasons. The modified terms will be published on this website, and the publication date will be the effective date of the modification. When there are significant changes to the terms, we will notify you through website announcements, emails, internal messages, or other appropriate means. If you continue to use the services of this website after the terms have been changed, it means that you have accepted the revised terms. Please regularly follow the service terms of this website to stay informed of the latest regulations.
Severability: If any part of this clause is determined to be invalid, illegal, or unenforceable, it shall not affect the validity, legality, and enforceability of the other parts, which shall continue to be valid and shall be executed as much as possible in accordance with the original intent of the clause.
Waiver: Failure or delay by either party to exercise any right or remedy under this clause shall not be deemed a waiver of such right or remedy; Any waiver by either party of one or more breaches of this clause by the other party shall not be construed as a continuing waiver of similar breaches by that party or a waiver of any other clause.
Contact us: If you have any questions, comments or suggestions about these terms of service or the services on this website, please feel free to contact us at any time.
We will serve you wholeheartedly and respond to your inquiries and feedback as soon as possible.