Privacy Policy

This privacy policy aims to explain to you how we collect, use, store, share, and protect your personal information when you visit and use our independent website ([website name]). Please carefully read and fully understand the content of this privacy policy before using our services. Once you start using our independent website, it means that you have agreed to all the terms of this privacy policy.

 The information we collect

（1） The information you voluntarily provided

Registration and account information: When you register an account on our independent website, we collect your name, email address, password, and other information. These pieces of information are used to create and manage your account, enabling you to enjoy personalized services such as saving shopping preferences, viewing order history, and more. If you choose to log in using a third-party account (such as a social media account), we will obtain some of your public information on the third-party platform based on your authorization, such as profile picture, nickname, etc., in order to quickly complete the registration and login process.

Order and purchase information: When you make a purchase of goods, we will collect your shipping address, contact phone number, payment method, and detailed information of the goods in the order. This information is used to process your order, arrange product delivery, complete payment transactions, and provide you with after-sales service. We may also collect your order notes, invoice information, etc. to meet your specific needs.

Customer service and feedback information: When you communicate with our customer service team, such as inquiring about issues, seeking help, making complaints or suggestions, we will record the content of your communication, including the personal information you provide, problem description, and communication records. These pieces of information help us better understand your needs, provide you with accurate and timely services, and continuously improve the quality of our products and services.

（2） The information we automatically collect

Device information: When you visit our independent website, our server automatically records your device related information, including device type (such as phone, computer, tablet), operating system, browser type, device identifier (such as IMEI, MAC address, Android ID, IDFA, etc., depending on your device and operating system), screen resolution, etc. These pieces of information help us optimize the display and performance of our website on different devices, provide you with a better browsing experience, and are used for security monitoring and analysis.

Log information: We will collect log information of your visits to independent websites, including your IP address, visit time, visited pages, dwell time, click behavior, browsing path, etc. These pieces of information are used to analyze website usage, understand user interests and behavior patterns, so that we can improve website design, optimize content recommendations, and enhance service quality. At the same time, log information also helps us conduct security audits and prevent malicious attacks.

Cookie and similar technology information: In order to improve your user experience, personalize content display, and provide more efficient services, we use cookies and other similar technologies (such as Web Beacon, pixel tags, etc.). Cookies are small text files that are stored on your device. Through cookies, we can identify your device, remember your login status, shopping cart content, browsing preferences, and other information, making it more convenient for you to access our independent website. You can choose whether to accept cookies through your browser settings, but please note that if you refuse to accept cookies, it may affect your experience using some features on our website, such as being unable to save your shopping cart, unable to automatically log in, etc.

How do we use the collected information

Providing services and fulfilling orders: We use the registration information, order information, and purchase information you provide to create and manage your account, process your orders, arrange product delivery, complete payment transactions, and provide you with after-sales service, including returns, exchanges, repairs, etc.

Personalized experience and service: By analyzing your device information, browsing behavior, purchase history, and other data, we can understand your interests and preferences, provide you with personalized product recommendations, customized website content displays, and exclusive promotional activities and discount information to enhance your shopping experience and satisfaction.

Website optimization and improvement: The collected log information, device information, and user feedback data help us analyze the performance and usage of the website, identify potential problems and improvement points, optimize the design, functionality, and layout of the website, improve website loading speed, stability, and usability, and provide you with better services.

Security and risk prevention: We use your personal information for security monitoring and analysis to prevent fraud, malicious attacks, identity theft and other security risks, protect your account and transaction security, and maintain the normal operation order of our independent website. At the same time, we may use your information for necessary investigations and processing in accordance with legal and regulatory requirements or to protect the legitimate rights and interests of us and other users.

Market analysis and research: We may summarize and analyze the collected information for market research and industry trend analysis to understand user needs and market dynamics, help us develop reasonable business strategies, product planning, and marketing activities, and provide you with products and services that better meet your needs.

 Storage and Protection of Information

Storage location: We will store your personal information on a server located at [specific storage location, such as within China]. If necessary for business purposes, we may transfer some information to other countries or regions for storage or processing, but we will take appropriate measures to ensure the security of this information during transmission and storage, and comply with relevant data protection laws and regulations.

Storage period: We will determine the storage period of your personal information based on legal and regulatory requirements as well as business needs. In general, we will retain your information during the period of providing services to you and for a reasonable period after the end of the service to meet possible business inquiries, dispute resolution, legal compliance, and other needs. When the storage period is exceeded or your information is no longer needed, we will delete or anonymize it so that it can no longer recognize you as an individual.

Security protection measures: We attach great importance to the security of your personal information and have taken a series of reasonable technical and management measures to protect your information from unauthorized access, use, leakage, tampering or damage. These measures include but are not limited to: using encryption technology to encrypt storage and transmission of sensitive information; Implement strict access control policies to restrict only authorized personnel from accessing your information; Regularly conduct security vulnerability detection and repair of the system; Conduct employee information security training to enhance their awareness of information security and operational standards. Although we have taken the above security measures, please understand that due to technological limitations and possible human factors, the network environment is not absolutely secure, and we cannot guarantee that your personal information will never be compromised. If you find that your personal information may pose a security risk, please contact us immediately through the contact information provided in this privacy policy, and we will take appropriate measures to handle it.

Sharing, Transfer, and Public Disclosure of Information

（1） Sharing

Third party service providers: In order to provide you with more comprehensive and high-quality services, we may share your personal information with our third-party service providers, including but not limited to logistics and distribution companies, payment institutions, data analysis companies, technical service providers, marketing partners, etc. For example, we will share your order delivery information with logistics and delivery companies to provide you with product delivery services; Share your payment information with payment institutions to complete payment transactions. We will only share necessary information and sign strict confidentiality agreements with third-party service providers, requiring them to process your information in accordance with our instructions and relevant laws and regulations, and not use it for any other purpose.

Affiliated companies: In some cases, we may share your personal information with our affiliated companies to achieve collaborative business, provide more convenient services, or conduct data analysis and research. Affiliated companies will comply with the same or similar privacy policies and data protection standards as us, and handle and protect your information properly.

Legal and regulatory requirements or regulatory requirements: We may share your personal information with relevant departments or institutions in accordance with legal and regulatory provisions, judicial or administrative requirements, to comply with legal obligations or assist in law enforcement. In this case, we will disclose in accordance with legal requirements and notify you as early as possible within the scope permitted by law.

（2） Transfer

We will not transfer your personal information to any other company, organization, or individual unless the following conditions are met:

Obtaining your explicit consent in advance: Before transferring your personal information, we will obtain your explicit consent and inform you of the content of the transferred information, the identity and contact information of the transferee, and other detailed information.

According to laws and regulations or mandatory administrative or judicial requirements: If we need to transfer your personal information due to legal provisions, judicial or administrative requirements, we will operate in accordance with legal requirements and notify you as much as possible in advance within the scope permitted by law.

When it comes to mergers, acquisitions, asset transfers, or similar transactions: If our company engages in mergers, acquisitions, asset transfers, or other similar transactions, your personal information may be transferred to the transferee as part of the transaction. In this case, we will require the transferee to continue to comply with the provisions of this privacy policy and protect the security of your personal information. If the recipient's use of your personal information is inconsistent with the provisions of this privacy policy, we will require the recipient to obtain your consent again.

（3） Public disclosure

We generally do not publicly disclose your personal information unless we have obtained your explicit consent or are required by laws, regulations, judicial or administrative authorities to do so. Before making public disclosure, we will carefully evaluate the information disclosed to ensure its necessity and legality, and take appropriate measures to protect your privacy.

Your rights

Access rights: You have the right to access your personal information such as account information, order information, and personal profile on our independent website. You can view and manage your information in account settings or related pages by logging into your account. If you are unable to access your information through the above methods, or need to obtain other personal information that is not displayed in your account, you can contact us through the contact information provided in this privacy policy. After verifying your identity, we will provide you with relevant information in a timely manner.

Correction right: If you find that the personal information we collect and store about you is incorrect or inaccurate, you have the right to request us to make corrections. You can modify editable information by logging into your account. For information that cannot be modified by yourself, you can request correction from us. We will verify the relevant information upon receiving your request and make timely corrections.

Delete right: In accordance with laws and regulations, you have the right to request us to delete your personal information. For example, if we process your personal information in violation of laws and regulations, or beyond the purpose and scope of our collection and use of information, you can request deletion from us. We will verify the relevant information upon receiving your request and delete it within a reasonable time. However, please note that in some cases, such as when laws and regulations require us to retain certain information for audit, tax, or other compliance purposes, we may not be able to completely delete your information, but we will anonymize it so that it can no longer identify you as an individual.

Right to withdraw consent: You have the right to withdraw your consent at any time for personal information that requires your authorization to be collected and used. You can inform us of your decision to withdraw consent by modifying your account settings, contacting our customer service personnel, or through other reasonable means. After withdrawing your consent, we will no longer continue to collect and use relevant information based on your consent, but it does not affect the legality of the information processing activities we have conducted based on your consent before you withdrew your consent.

Restriction of processing rights: In certain specific circumstances, you have the right to request us to restrict the processing of your personal information. For example, if you object to the accuracy of our processing of your personal information, during our verification period, you may request that we restrict the processing of that information; Alternatively, if our processing of your personal information violates the provisions of laws and regulations, you may request us to suspend the processing of your information until the issue is resolved. You can submit a request to restrict processing to us through the contact information provided in this privacy policy. We will process the request in accordance with legal requirements upon receipt.

Right to obtain a copy of your personal information: You have the right to obtain a copy of your personal information. If you need to obtain a copy of your personal information, you can contact us through the contact information provided in this privacy policy. After verifying your identity, we will provide you with a copy of your personal information in a reasonable manner and format. If technically feasible, we can directly transfer a copy of your personal information to a third party designated by you.

Complaint right: If you have any questions, opinions or complaints about our handling of your personal information, you can contact us through the contact information provided in this privacy policy. We will investigate and handle your feedback promptly, and respond to your complaint within a reasonable time. If you are not satisfied with our handling results, you can also file a complaint with the relevant regulatory authorities or seek other legal remedies.

Protection of Personal Information of Minors

We attach great importance to the protection of personal information of minors. Our independent website mainly provides services to adults. If you are a minor, we recommend that you use our services with the accompaniment of your parents or other guardians, and ensure that your parents or guardians have read and agreed to this privacy policy before use. We will not actively collect personal information from minors. If we discover that we have collected personal information from minors, we will immediately take measures to delete that information. If you believe that we may have improperly collected or processed personal information of minors, please contact us through the contact information provided in this privacy policy, and we will verify and process it in a timely manner.

Changes to Privacy Policy

We may revise this privacy policy based on business development, changes in laws and regulations, or other reasons. The revised privacy policy will be published on our independent website on the effective date of the revision. When there are significant changes to our privacy policy, we will notify you through website announcements, emails, internal messages, or other appropriate means. Major changes include but are not limited to: significant changes in our service model, such as significant changes in business functions, purposes, methods, and scope of processing personal information; We have undergone significant changes in ownership structure, organizational structure, etc., such as mergers, acquisitions, asset transfers, etc; The main objects of personal information sharing, transfer or public disclosure have changed; There have been significant changes in the way and procedures in which you exercise your personal information rights. Please regularly follow our privacy policy to stay informed about the latest privacy protection regulations. If you continue to use our independent website after the privacy policy change, it means that you have accepted the revised privacy policy.

Contact Us

If you have any questions, suggestions or complaints about this privacy policy or our handling of your personal information, you can contact us through our official customer service.

We will contact you as soon as we receive your contact information and process your issue or feedback within 10 working days. When contacting us, please provide clear and explicit information so that we can accurately understand your needs and handle them in a timely manner.